Company Details >>

  • Date of Information - 10/03/09
  • URL - http://www.waitrose.com/
  • Description - To place online orders for groceries you will need to visit waitrosedeliver.com. Waitrose have always been known as a premium chain of food supermarkets. But due to the credit crunch effecting people's ability to afford their good, Waitrose have created a budget brand of foods. The reaction of customers is whether this will compromise the Waitrose image, with it's own-brand eco goods? Management have stated that the quality of the budget goods will still be up to the regular standard expected of the store.
  • Company Number -
  • VAT Number -
  • Address - Doncastle Road, Bracknell, Berkshire
  • Postcode - RG12 8YA
  • Telephone - 080*********4
  • Telephone Hours - 8am - 10pm Monday -Friday, 8am - 9pm Saturday and 9am - 7pm Sunday.
  • Telephone Rates -
  • Fax -
  • Email - customer_service@waitrose.co.uk
  • Delivery Times - Order by midday for next day delivery
  • Delivery Rates - Delivery Mon - Wed: £3; Delivery rest of the week: £5; In branch collection: Free
  • Delivery Exceptions - Minimum order is of £50


Comments >>

S. Cartwright Said,

19 / 10 / 2006

For those not in the know Waitrose are part of the John Lewis group.

I live in the North of England so had only heard of the Waitrose supermarkets from the national newspapers, their headquarters are in the South of England like most of their stores.

They have however just opened up in Sheffield and when shopping in that city have visited Waitrose to pick up a few things for dinner, the quality and pricing is similar to Marks & Spencer.

I am about 20 minutes from Sheffield, and when I order from Tesco online they usually deliver from their Sheffield location.

I browsed to the grocery section of Waitrose, and it prompts you to enter your full postcode to find out if you can shop online for groceries from WaitroseDeliver.

I was out of luck because they did not support my location. I could have alternatively, registered for WaitroseDeliver and order your shopping and used their collection service.

This would require me to visit a local Waitrose branch offering the service. I could still see how this would save time so ventured to look at the branches supporting this service. Peterborough around 200-300 miles away was the closest branch, so on seconds thoughts maybe this would not save me time.

Too expensive and exclusive a product range to do my weekly shop from however. It's a shame I could not test the service.

Congrats on Waitrose for creating a lovely looking website.

RJ Said,

March 19, 2009

Only recently did they open a store locally, I have a feeling they were mostly a supermarket chain for the South of England, but I could be wrong on assuming this. The stores are well kept and clean, a little spare and unwelcoming in their décor, but nice none the less. However, I have to say I was disappointed by the quality, expensive and in no way superior to the premium brands of other supermarkets, such as tesco's finest, sainsbury's taste the difference lines of food. Maybe I'll need to shop there again to double check, and I have to say I am intrigued by their new line of budgets food. But currently, I doubt I will shop there again, an over rated experience the first time around.


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