• Date of Information - 01/04/09
• URL - http://www.thelink.co.uk/
• Description - TheLink is parts of the Dixons group etc, and are a specialist retailer for mobile phones and accessories. TheLink state their site currently gets ten thousand unique visitors every day.
• Company Number - 50 48 77
• VAT Number -
• Address - Maylands Avenue, Hemel Hempstead, Hertfordshire
• Postcode - HP2 7TG
• Telephone - 08444122495
  
• Telephone Hours -
  
• Telephone Rates - National Rate (could change)
• Fax -
  
• Email - customer.service@mail.thelink.co.uk
• Delivery Times - Their aim is to ship all standard orders by the next working day.
  
• Delivery Rates - Free delivery on all standard orders.
  
• Delivery Exceptions -

Comments

William J Munny Said,
April 06, 2008

I ordered a new mobile phone from The Link, with the promise of next working day delivery, therefore it should have been sent out straight away. It did not arrive within two days, I phoned up and they gave some poor excuse, and I demanded a refund and the cancellation of my order. It took ten working days for the refund to arrive, whereas they debit my card straight away for payment. The customer care stinks, no apology for the delay was given, little explanation of their order processing, or the length of the cancellation period. I would complain, but who would listen?

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