Company Details >>

  • Date of Information - 21/11/07
  • URL - http://direct.tesco.com/
  • Description - This site covers every area except food and drink, so you can expect to find electronics, clothes, toys, sports and more. The site has a large help file system and explains the basics of online shopping and payment options, such as what is "Verified by Visa" and "MasterCard SecureCode".
  • Company Number - 519500
  • VAT Number - GB22043083
  • Address - Tesco House, Delamare Road, Cheshunt, Hertfordshire
  • Postcode - EN8 9SL
  • Telephone - 0845*********1
  • Telephone Hours - Mon to Fri - 8am to 11pm, Sat - 8am to 8pm, Sun - 10am to 6pm
  • Telephone Rates -
  • Fax -
  • Email - tescodirect@tesco.co.uk
  • Delivery Times - Varies and is dependent on the option you pick.
  • Delivery Rates - Next day delivery £4.85, two hour time slot £6.85. Free on orders over twenty five pounds?
  • Delivery Exceptions - Do not deliver to Scottish Islands, Channel Islands, Isle of Man, Scilly Isles, and BFPO postcodes.


Comments >>

jim Said,

12 / 09 / 2006

I used the site for the electrical section, the thought of using it for groceries leaves me in the cold sweat.

We needed a new fridge freezer and came to the Tesco site through the PriceRunner comparison service.

Ordering it was not a problem but having it delivered was. It did not show for three consecutive designated days.

Their customer services said on the phone is was just 'tough'.

It took them an extra week to find out the glitches in the works, and arrange all of the paperwork.

It did finally arrive but my faith in Tesco had long flown the nest.

n/a Said,

12 / 09 / 2006

The electrical site has some excellent bargains, only criticism is registration process is complicated and drawn out, and due to the framed design of the site it doesn't work well.

johnbarrett Said,

November 21, 2007

Alba model - alcd15tvxi, two years old, tesco do not wont to know, the tv has broken down and we cannot get it repaired, maybe £180.00 on alba products dont warrant repairing.

Adrian Said,

August 22, 2008

I am the Welfare Chairman for G*********s club, each year, we succesfully hold a canned food and non-perishable food collection at your Garforth store in West Yorkshire.

I have approached the store directly with the dates for this years collections which are the 11th,12th & 13th of December Vera (customer services manager) has checked the diary and checked with the stores general manager and all seeems ok at a local level.

I have been informed however that I must contact R***********d Cheshunt with my frmal request.
I do hope that you will look upon our project favourably as it provides the pensioners and needy of our district with a gift at christmas which otherwise they would not receive

Yours in anticipation

Adrian

mrs matthews Said,

October 23, 2009

What a dissappointing visit we had to your flag ship store in brookfield farm ' not one single item of maternity clothing 'a very big let down.

Christine Said,

April 02, 2010

Tesco are considering building a store in our Village. We do not want it, we are perfectly well served by the three small supermarkets we have. They seem determined to go ahead despite the feeling against it in our Village. We are a village not a town.

If Tesco were to build here, it could only be one of their smaller outlets, called "Tesco Local",which are always extremely expensive. People do not realise that Tesco's are not always the best "value for money". It is only in their very large stores that this is may be the case. I know from a variety of size stores in the area where my sister lives (and my mother used to live). The local stores always charge much, much more. When they first open the prices are extremely competitive but gradually, when people have got used to going there and other local stores have been forced to close, the prices increase.

An example of the way they work is in Crediton in Devon and Teddington/Twickenham/Isleworth Middlese, makes me not trust them. Prices were very good to start with but gradually they have been increased. Other smaller locally owned stores have had to close. Keyworth could not cope with, nor do we want, any more large
delivery vans using our roads.

What about the parking? I gather they are saying that there is to be parking for seventy cars and that they plan to employ seventy staff (some of whom will travel into the village by car)

I do not trust them..................

Ann Said,

August 05, 2010

I and many more people enjoy bloater paste, it has not been on any super market shelves for a while now, Will you be bringing it back please


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