Company Details
  • Date of Information - 01/04/09
  • URL - http://www.phones4u.co.uk/
  • Description - With stores located in most major towns and cities. Phones4u have created one of the largest mobile phone retail chains. The company has come under scrutiny for their *hard sell approach to customers from a motivated sales staff. Undercover documentaries has exposed a culture of sales targets which staff must meet.
  • Company Number -
  • VAT Number -
  • Address - Swift House, Liverpool Road, Newcastle-under-Lyme, Staffordshire
  • Postcode - ST5 9JJ
  • Telephone - 08709061830
  • Telephone Hours -
  • Telephone Rates -
  • Fax -
  • Email -
  • Delivery Times -
  • Delivery Rates -
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Comments

Craig Hunter Said,
April 01, 2008

I visited my local phone4u last week. A salesman was soon to latch on to me, I only wished to browse, but he was in my face, forceful and on the verge of being out right rude when I stated I was just browsing on the third occasion. When I finally found a handset I was mildly interested in, and asked what deals they did for it, he simple wondered off to the stock room to fetch the phone, like I was ready to buy it. When he came back to show me the phone, I said I'd already seen it on display elsewhere, he was quick to rile, like I had wasted his time. Maybe their other stores are different, but the staff seem disinterested in providing product information, and are only after the quick sale.

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