• Date of Information - 27/11/07
• URL - http://www.laredoute.co.uk/
• Description - Promoted with the slogan 'la difference', they are a catalogue company who look like an off-shoot from Freemans, the design of the site is exactly the same except for the logo and colouring. You can request a catalogue on their home page, just fill in your details, we are not sure whether there is a charge for having one delivered to your home.
• Company Number -
• VAT Number -
• Address - PO Box 777, Bradford
• Postcode - BD99 4WY
• Telephone - 0844 8422222
  
• Telephone Hours - 8 am - 10 pm, 7 days everyday for order information
• Telephone Rates - Up to 5 p per minute
• Fax -
• Email - https://www.laredoute.co.uk/Help_Legal/ContactUs.aspx
• Delivery Times - within 5 to 10 days - 14 days returns policy if your not happy with your purchase.
• Delivery Rates - £3.45 per order, does not matter how few or how many items you order, it stays the same.
• Delivery Exceptions -

Comments

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Tracey Said,
March 14, 2008

I recently ordered a suit with you and only received the trousers (why would you only send me half of a suit??) I have the trousers and still awaiting the jacket - Can you tell me when I will recieve the jacket as I've already paid you for it.

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Neal Said,
March 21, 2008

I recently a jacket and trousers. Customer order number 76******883 total value including postage was 15.75. which as arrived and all is ok. Could you please tell me if a can make a payment on line and if so how?

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Tracey Said,
March 21, 2008

I recently ordered a suit with you and only received the trousers (why would you only send me half of a suit??) I have the trousers and still awaiting the jacket - Can you tell me when I will recieve the jacket as I've already paid you for it.

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bridget Said,
April 25, 2008

i sent an order offin february.... was sent part of order within few weeks but still awaiting part order ....not pleased with service a at all .....to be honest very poor... also why are you asking me for balance of 4.25 as i do not know what this is for for .

can never get through on phone either . just dont want any more to do with this company

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Aileen Said,
May 02, 2008

Invoice rerceived for £4.25 - which apparently covers P.& P. plus 50p interest (you state 'no payment received). I have NO intention of paying this - there was NO O/S BALANCE after I paid £32.75 last month and the postage was on a pair of cropped trousers that I HAD NOT ordered. I actually order a pair of full length white trousers which have still not arrived!!. The reference of the goods you sent was nothing like the ref. of the goods I ordered and I will therefore NOT be paying the P & P or interest on same. What has happened to what was once a good service?. I have now purchased white trousers elsewhere - they are for my holiday next month.

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Helen Said,
September 26, 2008

I am a new customer and have received my goods, however I was offered a free gift which you did not have in stock and sent an alternative, namely 2pc khaki travel set. Unfotunately the zip on the large piece is broken and is not useable. What do you advise I can do?

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