www.jdwilliams.co.uk - Griffin House, 40 Lever Street, Manchester, M60 6ES

Date of Information - 29/12/07
URL - http://www.jdwilliams.co.uk/
Description - They offer a coverplan which covers all break downs. There are three and five year options to take, they will pick it up, repair or replace the item and you should never see a bill. For furniture they also have accidental coverage, so if you scratch, burn or damage any piece of furniture they will repair any rip or tear. They update their site with offers weekly, and in the january sales of 2008 they have up to 60% off selected lines.
Company Number - 178367
VAT Number - 148 8796 03
Address - Griffin House, 40 Lever Street, Manchester
Postcode - M60 6ES
Telephone - 08712312000
Telephone Hours -
Telephone Rates - 10p per minute from BT landlines
Fax -
Email - http://jdwilliamsuk.drct2u.com/contactus.jsp?destination=contactus_form
Delivery Times -
Delivery Rates -
Delivery Exceptions -

Comments

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n/a Said,
March 28, 2008

Special collection - page 152

Ref: Customer number S71*****2*

I wish to place an order for replacement.
Footwear - JZ376XE - Metallic - Size 3

Please confirm order.

I returned Leather shoes - JZ165HG - Size 4
From,
M* T****ne Pa##8,
21 Hi********** Avenue,
Wembley,
Middlesex.
H** 1**
Tel: 0790********04

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n/a Said,
August 01, 2008

to whom it may concern,
customer number 005******* 30/7/08 I have received a letter from you with a balance £33.19.i'm afraid i know nothing of any items that i may have ordered from you, i did send the necklace back which i still have proof of but as for anything else, i would like proof of such,

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Jean Said,
September 09, 2008

Customer S2*******082 I am today in receipt of a letter dated 21st August concerning a debt of £10.50 unpaid I thought I had given a payment over you automated payment line in July obviously you disagree Yesterday I posted a cheque to you for the outstanding balance of £31.73 which closes my account I have had no contact from yourselves either on several or one occasion with the exception of the last statement . This payment is obviously at your firm now , I object to the tone of your letter Louise Price I am aware ,( not being a simpleton ) that debts DO NOT GO AWAY ON THEIR OWN YOUR AUTOMATED PAYMENT SERVICE INCIDENTALLY IS NOT VERY EFFECIENT I BELIEVE I HAD MADE A PAYMENT IN jULY I WILL CHECK WITH DEBIT CARD PAYMENTS The account is now clear on receipt of my cheque dated the 21st August 2008 Please remove my name from your mailing list i.e. catalogues offers etc as I will not be requiring rour services once this matter has been resolved.

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Mr P. ****** Said,
October 17, 2008

my wife ordered qt720ae for me in june ;we waited 6 weeks for the arrival, but nothing so she rang and canceled this item.3 months later not one but two arrived; i repeat 3 months after canceling this item 2 arrived. my wife has tried for two weeks to get return labels or have them picked up .again nothing has been done ,the 2 items are still in my livingroom.now she has been told by one of your telephone persons that we have to make a payment for the items ,which we canceled 3 months ago,my wife said she was not paying for something we had canceled let alone for 2 which we have been billed for ,she was then told that she would be penalized or fined , i feel that your department are not communicating with each other ,because my wife has spoken to numerous people on the phone including your dispatch department to return these items,every time she rings,she is told something different .we would like to place more orders but will NOT untill this is resolved
PLEASE HELP customer no Q***********1

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DWK Said,
November 21, 2008

Disgaceful behaviour J D Williams. I have stopped your literature being delivered because of this unnacceptable behaviour. Get with it ,it is YOUR responsibility to COLLECT unsolicited deliveries, not to intimidate your ex customers!!!

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