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MRS
A BROWN Said, I RETURNED AN ITEM BACK TO YOU. ORDER 15****090 BLADE RUNNER BLU RAY DVD. I HAVE NOT YET RECEIVED MY REFUND, WOULD YOU KINDLY LOOK INTO THIS. ------------------------------------------------------------------------- terry
dunn Said, i recently ordered 9th company on dvd from your websitefor the price of £7.99 I have waited three weeks for it to be despatched as it was out of stock. I saw it in store for £4.00 and decided to buy it. On returning home i received an email saying it had been despatched @ £7.99 on investigation i found it at £3.99 on the website. I feel this to be extremeley poor service. To make me wait for an item that you must have been aware was to be sold at a lower price then still charge me the higher price is quite frankly wrong. I only recently started using your website to purchase dvds and until now have been very happy, particularly as i buy a lot of dvds (6-8) per month and the savings online are good. However I do not want to wait several weeks for the privelege of paying more than other customers. If this item is not resolved i will not be using you website again to purchase anything. ------------------------------------------------------------------------- valbos
Said, I have tried to obtain a dvd "Children of Glory" Hungarian film by Joe Estzerhas about life 50 years ago. It is for someone from that time and place who is very poorly. Would you please help me to find a release of this dvd asap ? Thanking you in anticipation ------------------------------------------------------------------------- Gary Said, This seems to be the only forum to contact HMV. I have recently purchased
& received Disneys Sleeping Beauty. It is adversided as coming with
'art cards' however I dis not receive them, and, looking at reviews on
HMV site, I am not alone in this matter. I would therefore appreciate,
either thecards been sent to me on receipt of this message, or a full
and complete refund. ------------------------------------------------------------------------- mrs s simpson Said, i have just received my order(no.21*****5)which i ordered on the ,jeeves&wooster complete collection 8 dvd:box set.upon opening i found the case which holds the8dvd's partly broken with the small piece rattling about inside.the piece which had snapped off(before i opened it)was meant to hold the inside of the case together but of course, because said part was snapped off couldnt do this.also(and far more important)several of the dvd's were quite badly scratched.could you please reply as soon as possible as to what is to be done about this?i do want the dvd's but under the circumstances i don't think i should have to pay to return said items to you.i would also like a replacement set. i look forward to hearing from you. ------------------------------------------------------------------------- Stuart V**n Said, I ordered DVD, Deep Purple, order 2*******10, could you tell me if it'is
on it's way? ------------------------------------------------------------------------- zijl Said, I noted on your website the film THE SHELL SEEKERS is shown on the cover
with I would like to say I have received excellent service throughout my orders
thankyou very much ------------------------------------------------------------------------- VIV Said, I have just received from your online shop,a dvd THE MIRACLE OF THE BELLS.
I wish to draw your attention to the fact that this dvd, is a COPY of
a VHS tape,and also a very poor copy.I know that by now the said film
is out of copyright. But this should not affect the very high quality
to which I have become accustomed from HMV (please check a copy yourself)
I am afraid you shall get more complaints about this DVD.Look forward
to your reply. VIV. ------------------------------------------------------------------------- Nick Said, I was wondering if you have the movie P2 available on blue-ray for region
A (Canada). I see you have it in region B. ------------------------------------------------------------------------- alan Said, recent store visit web price £11.99 rrp cost me in store £22.99 why? Alan. -------------------------------------------------------------------------
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