Company Details
  • Date of Information - 09/01/08
  • URL - http://www.hmv.co.uk/
  • Description - Topdog for music, it's been a rough ride for hmv in recent years. With the digital revolution, and itunes digging deep into cd sales they have had to change focus. Some of the latest products for 2008 include Ringo Starr
    Liverpool 8, Basshunter Now Youre Gone, Bodyrox: Luciana What Planet You On, Celine Dion Eyes On Me: Enhanced and Armstrong,Dave: Re... Love Has Gone. Some of the special offers include Kanye West College Drop Out: Uk Version which was £7.99, you can save £1.00 now that the CD is £6.99.
  • Company Number -
  • VAT Number -
  • Address - 142 Wardour Street, London
  • Postcode - W1F 8LN
  • Telephone - 0845 6038576
  • Telephone Hours - Monday to Friday 9 am - 6 pm
  • Telephone Rates -
  • Fax -
  • Email - product@hmv.co.uk
  • Delivery Times - 2-5 working days from dispatch.
  • Delivery Rates - free for most items sent in the UK, Europe £2, Rest Of The World £4.20 sent by airmail.
  • Delivery Exceptions -


Comments

MRS A BROWN Said,
Febuary 01, 2008

I RETURNED AN ITEM BACK TO YOU. ORDER 15****090 BLADE RUNNER BLU RAY DVD. I HAVE NOT YET RECEIVED MY REFUND, WOULD YOU KINDLY LOOK INTO THIS.

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terry dunn Said,
March 21, 2008

i recently ordered 9th company on dvd from your websitefor the price of £7.99 I have waited three weeks for it to be despatched as it was out of stock. I saw it in store for £4.00 and decided to buy it. On returning home i received an email saying it had been despatched @ £7.99 on investigation i found it at £3.99 on the website. I feel this to be extremeley poor service. To make me wait for an item that you must have been aware was to be sold at a lower price then still charge me the higher price is quite frankly wrong. I only recently started using your website to purchase dvds and until now have been very happy, particularly as i buy a lot of dvds (6-8) per month and the savings online are good. However I do not want to wait several weeks for the privelege of paying more than other customers. If this item is not resolved i will not be using you website again to purchase anything.

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valbos Said,
May 16, 2008

I have tried to obtain a dvd "Children of Glory" Hungarian film by Joe Estzerhas about life 50 years ago. It is for someone from that time and place who is very poorly. Would you please help me to find a release of this dvd asap ? Thanking you in anticipation

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Gary Said,
November 12, 2008

This seems to be the only forum to contact HMV. I have recently purchased & received Disneys Sleeping Beauty. It is adversided as coming with 'art cards' however I dis not receive them, and, looking at reviews on HMV site, I am not alone in this matter. I would therefore appreciate, either thecards been sent to me on receipt of this message, or a full and complete refund.

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mrs s simpson Said,
April 03, 2009

i have just received my order(no.21*****5)which i ordered on the ,jeeves&wooster complete collection 8 dvd:box set.upon opening i found the case which holds the8dvd's partly broken with the small piece rattling about inside.the piece which had snapped off(before i opened it)was meant to hold the inside of the case together but of course, because said part was snapped off couldnt do this.also(and far more important)several of the dvd's were quite badly scratched.could you please reply as soon as possible as to what is to be done about this?i do want the dvd's but under the circumstances i don't think i should have to pay to return said items to you.i would also like a replacement set. i look forward to hearing from you.

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Stuart V**n Said,
April 24, 2009

I ordered DVD, Deep Purple, order 2*******10, could you tell me if it'is on it's way?

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zijl Said,
May 01, 2009

I noted on your website the film THE SHELL SEEKERS is shown on the cover with
Vannessa Redgrave starring but the cast details give the Angela Landsbury version which I wish to purchase. Which one is the DVD on offer ? !

I would like to say I have received excellent service throughout my orders thankyou very much

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VIV Said,
May 28, 2009

I have just received from your online shop,a dvd THE MIRACLE OF THE BELLS. I wish to draw your attention to the fact that this dvd, is a COPY of a VHS tape,and also a very poor copy.I know that by now the said film is out of copyright. But this should not affect the very high quality to which I have become accustomed from HMV (please check a copy yourself) I am afraid you shall get more complaints about this DVD.Look forward to your reply. VIV.

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Nick Said,
June 05, 2009

I was wondering if you have the movie P2 available on blue-ray for region A (Canada). I see you have it in region B.

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alan Said,
January 15, 2009

recent store visit web price £11.99 rrp cost me in store £22.99 why? Alan.

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