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Comments Very
Annoyed Said, Poor delivery time, terrible
and dishonest customer service sent the following message. Order took nearly 4
weeks to arrive despite an email saying it was detached the day after I ordered
it. No replies to any emails or phone messages until I raised a dispute with PayPal,
then they kept telling me they had chased Royal
Mail I would have it in two days. When it eventually arrived it was in a box
which still had their supplier's label on - showing that DataKits had only received
it 2 days before I got it. ------------------------------------------------------------------------- Kevin
Said, The whole operation is a con. No problem with ordering or delivery. However the bluetooth headset I received is dead to the world and sits there like a prop from Star Trek. Absolutely no joy e-mailing them, might as well e-mail the cat. I'll have to get onto to Visa and see what they say. ------------------------------------------------------------------------- Roger
Said, Same problem - ordered, paid but didn't get a delivery. No way of contacting them. Will take legal action. ------------------------------------------------------------------------- N/A
Said, THIEVES! Hey off ice of fair trading,
can you hears us? Close this site down! I bought a replacement Nokia keypad, same
experience as everyone else...the goods never showed up. They promise to respond
within 48 hours, but they don't respond at all. All you ever get is an answering
machine and they never answer any emails. Luckily my bank agreed to credit me
back under the debit card protection scheme. ------------------------------------------------------------------------- Frank
Said, Too many to list sent the following message. Bought a leather case for my mobile phone took ages to arrive when it did it was faulty tried to contact them by phone email and there so called live chat just wasted my time never got a response and no satisfaction this so called firm is just a rip off and should not be allowed to trade just gives honest traders a bad name. Do not ever trade with this con merchant ------------------------------------------------------------------------- Dee
NEWMAN Said, NONE EVERYTHING ABOUT THE
COMPANY. Waste of space, been ripped off tothe sume of £145.00, kids xmas
presents! ------------------------------------------------------------------------- Roger
Weldhen Said, Exactly the same. Ordered an mp3 docking system. Following day e mail advising goods sent. that was almost 3 weeks ago. Despite 4 e mails and a tephone call no reaction or goods. do not use this shower - stick to amazon ------------------------------------------------------------------------- Roger
Said, Same as most people. ordered product, payment taken, website says despatched. No response to email or voicemail and live chat never has an operator. I intend to bombard email as I've just written a script to do it automatically!! ------------------------------------------------------------------------- Angry
Said, Same story........... I ordered ipod speakers with radio and alarm clock mid November, received email the following day saying that it had been dispatched by recorded/special delivery and to contact them in 5 days if undelivered. The payment was deducted from my account the following day. No goods yet - numerous emails and phone calls later still no response and no goods. Will be taking further action and passing hte information to Watchdog ------------------------------------------------------------------------- Nik
Said, Its like reading my own story up here. Same problem as everyone here, payment taken items not sent. Stay AWAY from this company. ------------------------------------------------------------------------- Lorraine
Said, ditto - christmas present that never arrived, no answer to emails, now putting the matter in the hands of the credit card company and trading standards who must be sick of hearing about this company, cant understand why they werent struck off when action was taken earlier this year. I see from their website that they advertise the fact that they bank with HSBC - I wonder if they are aware of the kind of company they are dealing with - they will soon. ------------------------------------------------------------------------- wolfsbane
Said, Placed order on 10/12/2007, and payment
was taken from my card same day. Had email to say goods were despatched on 13th
Dec and would arrive in 5 days. When they didn't arrive (suprise) I emailed asking
for parcel tracking numbers so I could chase order. Guess what? several emails
ignored and telephone messages ignored too. Nothing ever arrived. Sent them a
letter demanding a refund within 7 days or I would take further action. On about
day 4, I received a response!. Not to the letter, but to one of the many emails
I had already sent requesting a refund. Do not buy from this Company, although
if you are on this page already you unfortunately probably already have. How they
sleep at night, I'll never know. Also worth mentioning that I found them on Kelkoo.
How can they still be listed as they are so obviously shit? Kelkoo do not answer
my question to them re this either. I smell a Rat!! ------------------------------------------------------------------------- Drew
Said, I opened a complaint a then upped the complaint, can't remember what they called it, but they gave me a refund. What these people obviously do is see if you'll complain, if you do, adsense makes them refund, if not, they keep your money. I think paypal should record complaints and ban shops that constantly get them. So anyway, if you open a complaint with paypal it's likely you'll get your money back. I'm now trying to report them to someone to have them taken down forever.
Janet
Said, Same story, order placed 08.12.07 and account debited, still waiting! despite numerous emails etc. They blamed Parcelforce and gave a tracking number which as yet, funnily enough, parcelforce have been unable to trace. Datakits are no longer replying to any emails! ------------------------------------------------------------------------- andrew
Said, Hi, well it happend again, NEVER EVER SHOP AGAIN THERE - ANYONE !!! ------------------------------------------------------------------------- toks
Said, I ordered goods 5th January 2008, datakits debited my credit card immediately and the goods have remained undelivered till today,16th june 2008. They have been ignoring my emails and the only no. to call is an answerfone (0870 411 1114). I can't understand why google checkout is still allowing this company to use their name despite several bad reviews that I just discovered today; I wish I had discovered these before I ordered. I trusted the google name and I would not have ordered through them if I had not seen google checkout on the website and google is still allowing datakits to 'suck' in other innocent buyers. Disappointing! My next move is reporting to Trading Standards and Watchdog. I hope other people do as well. ------------------------------------------------------------------------ debbie
Said, i have had same problem item on the 31 august and i have had nothing. called, emailed and still nothing now i have email and told them if i dont hear from them i am reporting them. i am not happy they have taken 33.98 off my creadit card the day after my order. any info people can help me so i can get this sorted. ------------------------------------------------------------------------- angry
customer Said, Order goods from them with a promised arrival date long gone. If you send an email with the order number in the subject (as advised) you get an automated response saying they are sorry you didnt get the order but will look into it. They dont. Have contacted my credit card company. Crooks. ------------------------------------------------------------------------- Tony
Said, Exactly the same story ------------------------------------------------------------------------- AnotherVictim
Said, Yup me too, story as above... Going to try trading standards and credit card company first. Have also emailed Google to ask them to stop datakits advertising via them. Some more contact thoughts
for those reading this with their blood boiling: If everyone who they rip off invests a little time making life difficult for them, then their life should rapidly become very, very difficult. Go on, join the "put Datakits out of business" club! ------------------------------------------------------------------------- | |
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