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 Company Details
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Very
Annoyed Said, Poor delivery time, terrible
and dishonest customer service sent the following message. Order took nearly 4
weeks to arrive despite an email saying it was detached the day after I ordered
it. No replies to any emails or phone messages until I raised a dispute with PayPal,
then they kept telling me they had chased Royal
Mail I would have it in two days. When it eventually arrived it was in a box
which still had their supplier's label on - showing that DataKits had only received
it 2 days before I got it. ------------------------------------------------------------------------- Kevin
Said, The whole operation is a con. No problem with ordering or delivery. However the bluetooth headset I received is dead to the world and sits there like a prop from Star Trek. Absolutely no joy e-mailing them, might as well e-mail the cat. I'll have to get onto to Visa and see what they say. ------------------------------------------------------------------------- Roger
Said, Same problem - ordered, paid but didn't get a delivery. No way of contacting them. Will take legal action. ------------------------------------------------------------------------- N/A
Said, THIEVES! Hey off ice of fair trading,
can you hears us? Close this site down! I bought a replacement Nokia keypad, same
experience as everyone else...the goods never showed up. They promise to respond
within 48 hours, but they don't respond at all. All you ever get is an answering
machine and they never answer any emails. Luckily my bank agreed to credit me
back under the debit card protection scheme. ------------------------------------------------------------------------- Frank
Said, Too many to list sent the following message. Bought a leather case for my mobile phone took ages to arrive when it did it was faulty tried to contact them by phone email and there so called live chat just wasted my time never got a response and no satisfaction this so called firm is just a rip off and should not be allowed to trade just gives honest traders a bad name. Do not ever trade with this con merchant ------------------------------------------------------------------------- Dee
NEWMAN Said, NONE EVERYTHING ABOUT THE
COMPANY. Waste of space, been ripped off tothe sume of £145.00, kids xmas
presents! ------------------------------------------------------------------------- Roger
Weldhen Said, Exactly the same. Ordered an mp3 docking system. Following day e mail advising goods sent. that was almost 3 weeks ago. Despite 4 e mails and a tephone call no reaction or goods. do not use this shower - stick to amazon ------------------------------------------------------------------------- Roger
Said, Same as most people. ordered product, payment taken, website says despatched. No response to email or voicemail and live chat never has an operator. I intend to bombard email as I've just written a script to do it automatically!! ------------------------------------------------------------------------- Angry
Said, Same story........... I ordered ipod speakers with radio and alarm clock mid November, received email the following day saying that it had been dispatched by recorded/special delivery and to contact them in 5 days if undelivered. The payment was deducted from my account the following day. No goods yet - numerous emails and phone calls later still no response and no goods. Will be taking further action and passing hte information to Watchdog ------------------------------------------------------------------------- Nik
Said, Its like reading my own story up here. Same problem as everyone here, payment taken items not sent. Stay AWAY from this company. ------------------------------------------------------------------------- Lorraine
Said, ditto - christmas present that never arrived, no answer to emails, now putting the matter in the hands of the credit card company and trading standards who must be sick of hearing about this company, cant understand why they werent struck off when action was taken earlier this year. I see from their website that they advertise the fact that they bank with HSBC - I wonder if they are aware of the kind of company they are dealing with - they will soon. ------------------------------------------------------------------------- wolfsbane
Said, Placed order on 10/12/2007, and payment
was taken from my card same day. Had email to say goods were despatched on 13th
Dec and would arrive in 5 days. When they didn't arrive (suprise) I emailed asking
for parcel tracking numbers so I could chase order. Guess what? several emails
ignored and telephone messages ignored too. Nothing ever arrived. Sent them a
letter demanding a refund within 7 days or I would take further action. On about
day 4, I received a response!. Not to the letter, but to one of the many emails
I had already sent requesting a refund. Do not buy from this Company, although
if you are on this page already you unfortunately probably already have. How they
sleep at night, I'll never know. Also worth mentioning that I found them on Kelkoo.
How can they still be listed as they are so obviously shit? Kelkoo do not answer
my question to them re this either. I smell a Rat!! ------------------------------------------------------------------------- Drew
Said, I opened a complaint a then upped the complaint, can't remember what they called it, but they gave me a refund. What these people obviously do is see if you'll complain, if you do, adsense makes them refund, if not, they keep your money. I think paypal should record complaints and ban shops that constantly get them. So anyway, if you open a complaint with paypal it's likely you'll get your money back. I'm now trying to report them to someone to have them taken down forever.
Janet
Said, Same story, order placed 08.12.07 and account debited, still waiting! despite numerous emails etc. They blamed Parcelforce and gave a tracking number which as yet, funnily enough, parcelforce have been unable to trace. Datakits are no longer replying to any emails! ------------------------------------------------------------------------- andrew
Said, Hi, well it happend again, NEVER EVER SHOP AGAIN THERE - ANYONE !!! ------------------------------------------------------------------------- toks
Said, I ordered goods 5th January 2008, datakits debited my credit card immediately and the goods have remained undelivered till today,16th june 2008. They have been ignoring my emails and the only no. to call is an answerfone . I can't understand why google checkout is still allowing this company to use their name despite several bad reviews that I just discovered today; I wish I had discovered these before I ordered. I trusted the google name and I would not have ordered through them if I had not seen google checkout on the website and google is still allowing datakits to 'suck' in other innocent buyers. Disappointing! My next move is reporting to Trading Standards and Watchdog. I hope other people do as well. ------------------------------------------------------------------------ debbie
Said, i have had same problem item on the 31 august and i have had nothing. called, emailed and still nothing now i have email and told them if i dont hear from them i am reporting them. i am not happy they have taken 33.98 off my creadit card the day after my order. any info people can help me so i can get this sorted. ------------------------------------------------------------------------- angry
customer Said, Order goods from them with a promised arrival date long gone. If you send an email with the order number in the subject (as advised) you get an automated response saying they are sorry you didnt get the order but will look into it. They dont. Have contacted my credit card company. Crooks. ------------------------------------------------------------------------- Tony
Said, Exactly the same story ------------------------------------------------------------------------- AnotherVictim
Said, Yup me too, story as above... Going to try trading standards and credit card company first. Have also emailed Google to ask them to stop datakits advertising via them. Some more contact thoughts
for those reading this with their blood boiling: If everyone who they rip off invests a little time making life difficult for them, then their life should rapidly become very, very difficult. Go on, join the "put Datakits out of business" club! ------------------------------------------------------------------------- n/a Said, Same story I'm afraid. Checked Company's House for details today, looks like the company has been disolved. Also taking every step possible to stop these ******* trading. ------------------------------------------------------------------------- n/a Said, Having exact same problem Feb 2009 so no change with this site, been waiting 2 weeks still no del even thou it said payment accepted your order has been dispatched. Loads E-mails and phonecalls to no avail. Will follow up with paypal and complain about this site. Ashamed to be british with companies like this. ------------------------------------------------------------------------- Ian Said, Absolute bunch of sharks who should have been shut down long ago. Why aren't the authorities acting on all the information now flying around customer review sites. I have contacted DATAKITs numerous times and received the square root of naf all. I have contacted my creit card company and also Portsmouth trading standards-awaiting a reply. How about all of us getting together and descending on their unit for a face to face "chat" with the waster who runs it? -------------------------------------------------------------------------- Ben Said, Abosulte crap ordered goods over a month ago yet to recieve them, they have not replied to any of the emails. Wheres trading standards and local authorities with all the complaints over the net. ------------------------------------------------------------------------- Wont trust them again Said, We didn`t receive our order, and after 2 weeks of no replies we visited
them ! ------------------------------------------------------------------------- jan Said, absolute rubbish i ordered lg view tv housing for £22.00 on 1st
april and still waiting for it to be delivered. very very dishonest customer
services. ------------------------------------------------------------------------- Helen Said, Terrible service - I ordered a replacement keypad for Nokia mobile phone
3 weeks ago, still has not been delivered and they do not respond to emails
or messages left on answering machine. They are a total shambles. They
even had the gall to send me a free next delivery code - I will never
deal with this company again. I just a refund or the item I ordered. ------------------------------------------------------------------------- Craig Said, Got to agree with you all. I ordered a replacement screen for my mobile
over 3 weeks ago and still nothing. Tried contacting them by emails only
to get a reply saying "stop sending multiple emails we will respond
to your original email within 48hrs". If they did respond then I
would not have to continuously send the same damn email. Left messages
on their voicemail and still nothing. Wished I'd found reviews of this
site before buying. AVOID AT ALL COSTS. ------------------------------------------------------------------------- Jake Said, Disgrace- wish i had checked out forum's before ordering from this shower of idiots. Ordered Saturday will be contacting trading standards/ DO NOT USE THIS TRADER ------------------------------------------------------------------------- Absolutely nothing Caroline Said, Exactly the same as everyone else. Payment taken, no goods have arrived. No answer or response to anything - e-mails, phone call, letters. How do I get my money back. I paid on a debit card. I agree - SHUT THIS PLACE DOWN. Thanks for suggestion of contacting Trading
Standards. I will definitely do this. ------------------------------------------------------------------------- Martin Said, Same old same - I've placed an order, they've taken the money, no goods! ------------------------------------------------------------------------- Atinuke Said, Gosh this is the WORST service and company I have ever come across.
Over 20 emails later, over 5 weeks and numerous wasted phone calls, no
refund for a paid for wrong order. I am thinking of going to Citizens
advice, already tried Trading Standards, or even Watch Dog. This company
is appaling!!! ------------------------------------------------------------------------- Darren Said, Took weeks for good to arrive despite a dispatch note weeks earler.
Never reply to e-mail or voice mail. Invoice and e-mail says one price
but credit card company statement is for more money. They simply do not
reply. Their address is Unit 19, Victory Business Centre, Somers Road
North, Portsmouth, Hants why are the credit card companies and Paypal
still dealing with them ------------------------------------------------------------------------- Michael Said, Thieves. I've ordered ipod speakers, after 3 weeks chasing they send it but wrong model. Paypal refund money. Naive, I've send them old model asking for delivery fee refund, but no replay. NEVER USE THIS WEBSITE ------------------------------------------------------------------------- Colin McNulty Said, I had a horror story with Datakits.co.uk Seems typical now: item took
nearly a month to arrive. When it did, it was clearly second hand and
was broken. I did manage to get a refund though. ------------------------------------------------------------------------- Hacked off Said, They offer a product at a good price, take your money and never deliver.
After 6 weeks of constant battle and no product was offered what I ordered
if I paid more!! No product received no refund received. Passed to the
court to resolve ------------------------------------------------------------------------- Mike Smith Said, It has been six weeks and still have not recieved order i have now complained to trading standards and despite numerous emails and phone calls I have not had a proper reply only automated DO NOT I REPEAT DO NOT ORDER from this company all they do is take the money and run they are thiefs, i have threatened them with court action but they are not bothered. ------------------------------------------------------------------------- Mike Said, I can't understand why this company is still around. Admittedly my original order was fulfilled OK, but had a fault and was returned - have I seen it again? No! Have I been offered a refund? No! Just the usual fobbing off emails - "customer not received, resend". Ri-ight! Trading Standards have told me they will be after them as they are trading outside the Companies Act by not including proper details on their web site. Why doesn't someone shut these jokers down?? ------------------------------------------------------------------------- Keith Said, ordered a blue tooth headset on the 1st march 2009, they said it was dispatched soon after. never arrived. 34 emails and 13 calls to automated lines and replies later and still no headset or refund. Drove down to Portsmouth and went to the address. Datakits was a room in a converted factory. one Very polite lady in there who was just packing orders. the place was a complete tip. she got the boss on the phone who had no answers other than personal problems. after asking for my money back or goods to the value of, my account was refunded immediately. ------------------------------------------------------------------------- Steve of Tyneside Said, Same problem as all the others. They take your money and do nothing. Will have to try County Court even tho it is only £ 18.00. Don't hold out much hope unless I can get a proper address. PLEASE DO NOT USE THESE THIEVES! Think I might try multiple e-mails to them to see if it screws up any part of their business. ------------------------------------------------------------------------- Ray Said, Absolutely the same as everyone else. Have now e mailed Watchdog and Portsmouth trading standards-but how on earth are a company like this allowed to continue to do business. They should be shut down immediately-before they con more unsuspecting customers. Fortunately my item was only valued at around £17 and paid for on my credit card-so have now contacted my card company too. Surely card companies must have a hit list of companies that are not trading honestly-they should then refuse to put payment through? ------------------------------------------------------------------------- Claudio Said, Same story, I have ordered on the 20th of July the ipod stereo system (£200.00) and I haven't received anything, as they have a bad name I have open a dispute with paypal. It's frustrated because I was going to take this stereo on holiday next week. AVOID TO BUY FROM THESE CROOKS ------------------------------------------------------------------------ Steve Said, DO NOT BUY FROM THEM Ordered a hard drive over 2 months ago, nothing has arrived although they have taken the money from my debit card. Numerous emails and phone calls and still nothing. I have started court action through small claims court and will see what happens. I am just about to email trading standards as well.... Total rip off and they should be closed down or prosecuted for something. ------------------------------------------------------------------------- USA Said, They do not deliver goods, cannot be contacted sent the following message. Please don't buy from this store. They do not deliver goods, cannot be
contacted. This store should be closed and the store owner should be jailed. ------------------------------------------------------------------------- Steve Said, Take legal action and report the matter to the Police and trading standards. I have today finaly recieved an email from mike@datakits.co.uk. He has given the same excuse as he has to everyone else - he is unable to track my order through royal mail. I have now requested a full refund, but no doubt that email will not be answered. The court summons has now been issued by the County Court so we will wait and see what happens. Alot more people should do it, but direct the summons to there buisness
premises in somers road portsmouth rather than the PO Box which I believe
does not exist. ------------------------------------------------------------------------- Steve Said, Hi After threat of legal action through civil and criminal courts data kits have just refunded my money in full. Weird how they can respond when a legal document arrives on the doorstep. DO NOT BUY FROM THEM ------------------------------------------------------------------------- Wendy Said, Same goes for me guys this website should be shut down. Ordered items from this company and nothing, emailed them frequently and nothing, rang and voice mail. Going through paypal at the moment to try to retrieve my money ------------------------------------------------------------------------- Barry Of Cannock Said, I was lucky, I guess. Got the parts but wrong type and returned them for exchange AND NOW 2 MONTHS LATER £43.00 OUT OF POCKET.Will start with credit card protection etc. Only get automated responses and no contact. Have bonbarded email systems to no avail and no reoly to letters. Do not use unless you enjoy being ignored. ------------------------------------------------------------------------- Money Lost Said, Took £200 and delivered faulty goods. Promised to replace so sent them back. Even after lots of chasing we have not heard since. Money Lost ------------------------------------------------------------------------- James Said, Oh dear i am going to have to speak to Trading Standards from the looks of things. Same boat as everyone else, wont be using Kelkoo after this thats for sure. ------------------------------------------------------------------------- Scott Said, It looks like there web site is now shut down !!! I still have no goods ordered on the 27th Sept. ------------------------------------------------------------------------- Do NOT use this company Said, Currently having trouble getting a faulty item replaced. ------------------------------------------------------------------------- Tom Said, These guys are clearly criminals and have been scamming people since 2005. Their company is dissolved and shouldn't be trading. Here is list I'm compiling of places to report them to. (make sure you do!) Companies Investigation Branch support@sagepay.com (Handle datakits payments) websites to complain to Also there is Facebook group dedicated to this: Editor: Thankyou for your efforts Tom. Sorry for the delay in reviewing
and adding your posts, but I've been snowed under irl. ------------------------------------------------------------------------- GMAC Said, Wish i had visited here first, after two and a half months my order turned up only for me to for me to find out it was the wrong one now i hear nothing from them, iv'e just contacted portsmouth trading standerards, i might send an e-mail to portsmouths two mp's and see what happens about getting them shut down-MIKE HANCOCK MBE, MP ------------------------------------------------------------------------- Editor: My apologises to Tom and GMAC. I cannot publish telephone numbers and addresses which I have not verified. Someone once posted an incorrect telephone number, which resulted in a member of the public being inundated with phone calls. If you could provide a URL to the contact details that would be a help. Best Regards. ------------------------------------------------------------------------- ken Said, Crap fims no principals at all pure con artist was sent the wrong battery
for my phone and they made it appear to be my fault paid to return the
wrong battery but still no replacement will never deal with them again. ------------------------------------------------------------------------- PT Said, Placed an order for an iPhone charger case and received a clear 'cheap'
case for it.... ------------------------------------------------------------------------- PT Said, I also wish I had visited this web site before ordering from DataKits 'No goods and no answer from my emails and phone calls. Should be closed down. Have contacted SagePay, they should refuse to take any money on behalf of this company. Only good thing it was only £11.97. ------------------------------------------------------------------------- Shaun Said, Absolute crap customer service,paid for goods and nothing received, numerous emails sent, message left on answer phone and no reply from anything. I only spent £6.79 but it still pisses me off. Hopefully this load of con merchants will be shut down! ------------------------------------------------------------------------- Strange Occurance Said, From skimming this list these guys are clearly dodgy, but strangely I registered an account with datakits a month or so ago but didn't order anything - and the other day an iPod case was delivered to me without me ordering it! When I look at my account on their site it has been ordered by some other guy and shipped to me. And there's another transaction on the account where some other guy has had somthing else shipped to him. Sounds like their admin system is fubar. Has anyone had this happen to them? ------------------------------------------------------------------------- Cheryl Said, Did not send the goods I ordered, and despite many emails, phone calls and a complaint to their customer services manager, I have still not be refunded my £106.95. I will pursue every avenue I can, as its seems that there are so many people being conned by this company, that sothing has to be done. ------------------------------------------------------------------------- ernie Said, ordered goods from datakit payed for them no good turned up cannot get any respons from email telephone no line po box could be a bus shellter who nomessing with people lives O YES keep away from this site ernie ------------------------------------------------------------------------- Eileen Said, I ordered a data cable for my old mobile and this seemed the only place
to buy it. Only £8.98 but it never arrived. I have phoned, only
an answerphone, emailed repeatedly, and found the email address for one
of the directors, all ignored. ------------------------------------------------------------------------- Elliott Said, I have tried to contact this company countless times and no one has emailed me back or returned my call. I paid for an item and have nothing to show for my hard earned cash! If you have paid on your Debit Card, you can go to your Bank and complete a 'Chargeback' form. Your bank will chase these morons for your money, and should refund you. As this is classed as fraud. ------------------------------------------------------------------------- James Said, I opened a claim, that I have recently progressed to dispute against
Datakits.co.uk via Paypal. After reading some of the posts in the above
forum, I have contacted PayPal and advised them that the company Datakits.co.uk
has been dissolved, in case they were not aware and asked them why they
continue to process payments for Datakits.co.uk ------------------------------------------------------------------------- Rogue Said, I ordered a charging cradle for my Nokia N95 8GB on 9th Jan. On 13th
Jan Ireceived the wrong item - it was a charging cradle for a Nokia phone,
but not my model. I contacted them about it via email, and they responded
quickly. I returned the item as per their instructions. Ididn't hear from
them so I emaile d asking if they ahd sent out the correct item. I had
no response. I phoned and left messages, but still nothing. I emailed
again and eventually they responded sayin a member of tstaff had added
a note to my order to send the correct goods asap. After more emails to
them and 1 more repsonse from them saying the same as the last email,
I still have not received the goods -it is now 11th March! I've been waiting
2 months. I have emailed again asking for a refund, I will have to wait
for a response. Avoid Datakits - they don't care about you, they just
want your money. ------------------------------------------------------------------------- Darren Said, Got my goods delivered after paypal involvement,On my next visit to Portsmouth
would have paid a visit to recover my money otherwise. -------------------------------------------------------------------------
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