Company Details
  • Date of Information - 09/11/07
  • URL - http://www.coopelectricalshop.co.uk/
  • Description - The co-op have stores all over the north of England, and specialise in all the large and small appliances you need to get your kitchen up and running. They offer a "Rapid Delivery" service where they will phone you up 48 hours after the order to organise a shipping date, and will be distributed via a company known as "Phoenix Delivery Systems".
  • Company Number -
  • VAT Number -
  • Address - Sunwin House, Chestergate, Merseyway, Stockport, Cheshire
  • Postcode - SK1 1NT
  • Telephone - 0845 7000100
  • Telephone Hours - Mon to Fri 8.30am to 6.50pm, Sat 9.00am to 5.20pm, Sun 10.00am to 3:50pm
  • Telephone Rates - Local rate for all calls.
  • Fax -
  • Email - sales@coop.co.uk
  • Delivery Times -
  • Delivery Rates - For large appliances delivered by "Phoenix Delivery Charges" it seems to be free, with City Link it can be between £4.99 - £9.99, depending on the size of parcel and time of the week it will be shipped.
  • Delivery Exceptions - All deliveries will require a signature, and cannot be left without one.


Comments

Mrs. Elizabeth R****Said,
October 17, 2008

Order came on time. Better than JD Williams. Who, I have today received a Christmas gift catalogue from you and am writing to complain about some of the contents in the strongest possible terms. I am not a prude, and have no objections in principle to your company selling sexy lingerie and adult sex toys, but I feel very stongly that they should not be in a standard catalogue, which may be seen by young childern or, even worse, slightly older ones, who should not be exposed to adult material. Children love to browse through catalogues, especially those which have lots of toys in them. I feel that adult items should be offered in a catalogue which contains nothing else so that parents can either recycle it immediately,as I will do with this one, or keep it in a secure place away from little eyes. As this catalogue is going straight to recycle, I will not be ordering from it. Please do not send anything else of an explicit nature to me as I will do the same with any such material in it. In any case my husband and I have no need for any of your adult toys etc. I will be following this e-mail up with a letter so suggest you pass on the views it contains to the powers that be immediately. It seems strange that I had to wait 3 months for a Jacomo catalogue, to receive 2 within a fortnight, but get a proliferation of your main Jd Williams catalogue, hundreds of special offer booklets and now this trashy unsolicited Christmas one. This all reinforces my belief that in the last few months your service has become increasingly poor, as I have said inrepeated telephone calls to yur customer services department. I suggest if you want to stay in business in the current economic climate, you get your act together and improve your business practice.

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